Delivery Information


All items are dispatched, within the UK, by special delivery £9.00 for the first item and £1.00 thereafter in the same delivery. Internationally by International Tracked and Signed For £20.00 for the first item and £5.00 thereafter in the same delivery.  Your hat or headpiece is fully insured against loss or damage in transit and must be signed for on receipt, therefore cannot be sent to PO Box addresses.

You are responsible for any duties, customs charges and/or taxes levied at the point of entry into the destination country.  Certain countries place restrictions on the value of incoming packages, this may affect your combined postage options, if this is the case you will be contacted with further payment instructions, only applicable on orders over £250.

Your hat is packaged securely in acid free tissue and a sturdy garment box, hat box or luxury bag and sturdy box.

Duty/Customs - Non EU Consumers (These rates are current as of 06/2014)

USA Duty is not charged if the value of the imported goods is up to US$200. Duty rates vary from 0% to 37.5%, with the average duty rate being 5.63%.

AUS Imports with a product value up to AU$ 1000 are exempt from duty, GST and Import Processing Charge.  Duty rates in Australia vary from 0% to 10%, with an average duty rate of 4.6%.

CHINA Goods imported into China are subject to VAT at a standard rate of 17%, or a reduced rate of 13% on certain products, calculated over the CIF value plus any applicable duty and consumption tax.

HONG KONG Hong Kong is a free port and does not levy any duty on imports (or exports).  There is also no sales tax or other import charges.

NEW ZEALAND Duty, GST and other import fees are only charged when the sum of duty and GST amount to NZ$60 and above.  Duty rates in New Zealand vary from 0% to 15%, with an average duty rate of 5.11%.

We can not be held responsible for delays in post once your item has been dispatched due to customs clearance or other unforeseen events.